Before sending us a message make sure to go over the FAQs as you are more likely to find an answer to your question here, so you won’t need to wait for us to send you a response. If you won’t find it on this page, then feel free to contact us.
We generally process all orders a few hours after the purchase was made. However, please allow up to 48 hours before contacting us.
No we do not need your password or any login information. All we need is a URL to your Twitter profile.
We have worked in the social media industry for many years and have never received any complaints of accounts getting banned or suspended from our customers. Our services fully comply with Twitter policies – thus you have no risk of getting your account into trouble.
Yes we do have targeted packages and are planning on introducing more Geo-targeted locations. You can view all our packages on this page.
This depends on the type of package you’ve purchased and speed selected. If you purchased a fast package with maximum speed then you should receive all the followers within 1-3 days, or 2-5 days if it is a large campaign.
All followers from HotTwitter.com are guaranteed to be 100% real & active; meaning they are constantly tweeting, replying, re-tweeting, etc.
if we fail to deliver your order we have a 100% money back guarantee without asking any questions. However we have never failed to complete an order, so you have no need to worried about it.